Refund Policy
Last updated November 14, 2026. We agree the scope and fee of every engagement in writing before we start, so you know what you pay for.
Before work starts
If you cancel within 7 days of paying and before we have started the work, we refund the full professional fee.
After work starts
If you cancel after we have started, we charge for the work done up to that point, based on the agreed fee, and refund the rest.
Fees for work that is complete, such as a filed return, a submitted registration or an issued report, are not refundable.
Government and third-party fees
Government fees, penalties, taxes and fees paid to licensed partner firms or other third parties on your behalf are not refundable by us once paid, unless the authority or third party refunds them.
If something goes wrong
If a filing we prepared is wrong because of our mistake, we correct it at no extra fee. Tell us as soon as you notice a problem.
How to ask for a refund
Email info@infocon.me or message +92 302 8226374 on WhatsApp with your name and engagement details. We reply within five working days, and approved refunds are paid by the method you used to pay.